Customer Service

  • Customer Information

    Due to the size of the Danske Møbler collection of furniture, stores do not carry the entire collection at one time. To avoid disappointment, please phone the store to ensure the product is available for viewing.

    General information

    All measurements and materials were correct at time of printing, however due to material availability and production processes, product measurements and/or materials may change without notice. Please check at time of order to ensure that measurements are correct.

    All products are subject to availability.

    Colours shown may not be exact due to reproduction and printing limitations. Statements and editorial opinions expressed in this catalogue do not necessarily refl ect the views of Danske Møbler and its staff, unless expressly stated.

    Ordering and Delivery – New Zealand Only

    All orders require a 25% deposit. Balance of payment is to be received prior to delivery of goods.
    We use our own in-house delivery service as well as specialty furniture movers for out of town deliveries at reasonable rates.

    Alternatively, customers may make their own arrangements for deliveries.

    A signature to confirm the item is acceptable will be required on receipt.

    Items in stock… we will confirm the delivery date with you when you order.

    Items out of stock… we will advise you of the delay and when we expect it back in stock. As soon as we receive the stock we will call you to confirm a delivery date.

    Worldwide sales

    We regularly export Danske Møbler furniture around the world and will happily organise packaging and export documentation. ‘Door to door’ or ‘port to port’ shipping can be arranged at reasonable rates.

    Quality assurance

    Your Danske Møbler guarantee: every piece of furniture manufactured in the Danske Møbler factory is guaranteed to be of the highest quality. Care for it properly and you will receive many years of enjoyment. Your satisfaction is important to us so feel free to call any time if you have any concerns.

  • Lifetime warranty*

    On all Danske Møbler made lounge suite frames.

    10-year warranty*

    On all Danske Møbler made lounge suspension, seat foams, workmanship, and indoor timber furniture.

    5-year outdoor furniture guarantee*

    On all Danske Møbler made furniture.

    * Conditions apply

    Gift Vouchers

    Looking for a gift but not sure what to buy? Danske Møbler gift vouchers are a great solution and can be purchased from all Danske Møbler stores. Available in $50 and $100 denominations.

    Contact Us

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